Privacy Policy

1. What this policy covers

This Privacy Policy explains how information is handled when you visit larshaugen.shop, contact us, or purchase The Winter Flock Journal. It covers information handled directly through this website and by us as the product publisher/support contact. Payment-provider processing is also governed by that provider's own privacy terms.

2. Information we may receive

Depending on how you interact with the site, we may receive:

• your email address and the contents of messages you send to customer support;
• order information made available to us through the payment/delivery platform, such as purchase status, transaction reference, product purchased, price, date, and the email associated with the order;
• basic technical information that a web host or embedded service may process for security and operation, such as IP address, browser/device information, timestamps, and request logs.

We do not ask you to send card numbers by email, and we do not directly store complete payment-card numbers or card security codes.

3. Payments and Lava.top

Checkout and payment are provided through Lava.top and its payment partners. When you use the embedded payment widget or complete a purchase, Lava.top may process information needed to complete the transaction, prevent fraud, provide digital access, and comply with legal obligations. Their processing is governed by their own privacy policy and terms.

4. Why we use information

We use information as reasonably necessary to:

• fulfil and support your purchase;
• deliver or help restore access to the digital product;
• respond to questions and refund requests;
• protect the website, customers, and our rights from fraud or misuse;
• meet legal, accounting, tax, or regulatory obligations where applicable.

Where data-protection law requires a legal basis, the basis may include performance of a contract, compliance with legal obligations, legitimate interests in operating and securing the service, or consent where consent is required.

5. Cookies and third-party services

We do not currently run our own advertising or behavioural-tracking system on this site. The site uses third-party services needed to display fonts, host the website, and process checkout. Those services may use cookies or similar technologies that are necessary for their functions or permitted under their own policies.

6. Sharing

We do not sell your personal information. Information may be shared with service providers only as reasonably necessary to host the site, process and deliver purchases, provide customer support, prevent fraud, or comply with law. It may also be disclosed where required by a valid legal request.

7. Retention

Support messages and order-related records are kept only as long as reasonably necessary for customer service, refunds, recordkeeping, dispute prevention, and legal obligations. Different service providers may apply their own retention periods to data they process.

8. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or a copy of certain personal information. You may also have the right to complain to your local data-protection authority. These rights can be subject to legal exceptions.

To make a request concerning information we control, email larshaugen.journal@proton.me. For information controlled directly by Lava.top or another payment provider, you may also need to contact that provider.

9. International processing

Because the website and payment services can be used internationally, information may be processed in countries other than your own. Service providers are responsible for using the safeguards required by laws that apply to their processing.

10. Children

This website and product are intended for adults and are not directed to children. Please do not submit personal information on behalf of a child unless you are legally permitted to do so.

11. Contact